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Premier Pro CC Crashes

Oct 25, 2013 11:17 PM

Hi,

 

I have Premier Pro CC7.0. It crashes every. single. time. whenever I try to export my short film. It renders the audio and when it gets to the encoding process it reaches 1%, pauses for a few seconds, then the "Sorry, a serious error has ocurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project." dialogue box pops up. Two days ago I updated all my Adobe programs thinking it would solve the problem.

 

I have a mid-2010 Macbook Pro. The rest of my computer's details:

 

Hardware Overview:

 

  Model Name:    MacBook Pro

  Model Identifier:    MacBookPro6,2

  Processor Name:    Intel Core i5

  Processor Speed:    2.4 GHz

  Number of Processors:    1

  Total Number of Cores:    2

  L2 Cache (per Core):    256 KB

  L3 Cache:    3 MB

  Memory:    8 GB

  Processor Interconnect Speed:    4.8 GT/s

  Boot ROM Version:    MBP61.0057.B0F

  SMC Version (system):    1.58f17

  Serial Number (system):    W80144QHAGU

  Hardware UUID:    F4DD5F6D-7AA1-5A65-93F2-B8EB5D7F0C16

  Sudden Motion Sensor:

  State:    Enabled

 

Intel HD Graphics:

 

  Chipset Model:    Intel HD Graphics

  Type:    GPU

  Bus:    Built-In

  VRAM (Total):    288 MB

  Vendor:    Intel (0x8086)

  Device ID:    0x0046

  Revision ID:    0x0012

  gMux Version:    1.9.21

 

NVIDIA GeForce GT 330M:

 

  Chipset Model:    NVIDIA GeForce GT 330M

  Type:    GPU

  Bus:    PCIe

  PCIe Lane Width:    x16

  VRAM (Total):    256 MB

  Vendor:    NVIDIA (0x10de)

  Device ID:    0x0a29

  Revision ID:    0x00a2

  ROM Revision:    3560

  gMux Version:    1.9.21

  Displays:

Color LCD:

  Display Type:    LCD

  Resolution:    1440 x 900

  Pixel Depth:    32-Bit Color (ARGB8888)

  Main Display:    Yes

  Mirror:    Off

  Online:    Yes

  Built-In:    Yes

 

Thanks.

 

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