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Adobe Flash Player 11.9 r900 has stopped working

Oct 26, 2013 6:11 PM

Tags: #adobe #flash #crashing #player

I see that I have the same problem as another person who posted, and was not sure whether to reply to hers or start a new discussion.  Everytime I try to open a new website in Firefox I get the message that Adobe Flash Player 11.9 r900 has stopped working, and that data execution has shut down the program to protect my system.  This is very frustrating, and any help would be greatly appreciated. Thank you.

 
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  • Chris Campbell
    9,456 posts
    May 4, 2010
    Currently Being Moderated
    Oct 28, 2013 3:59 PM   in reply to Angel7835

    Hi Angel,

    Would you be willing to do a short desktop sharing session with us so we can see what's going wrong?  If so, please email me (ccampbel@adobe.com) and we'll setup a time.

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Jan 8, 2014 8:34 PM   in reply to Chris Campbell

    i am having the same issue, constant pop-ups saying that it has stopped working. i have uninstalled, using the uninstaller provided as well as through control panel. I could not reinstall through the normal download manager, everytime i tried to open it the installer would crash AND somehow delete its installer from the download folder magically... i tried to reinstall with a downloadable .exe and it seemed to work but quickly reverted to crashing before i could play even one youtube video. I cant visit hardly any websites without getting constant crash pop-ups. PLEASE HELP! i will remote desktop asap or try to downlaod whatever, but id really love to fix this without a complete reformat.

     
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