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candypoplover
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disk error?

Oct 29, 2013 1:17 AM

Tags: #elements_10

adobe will not let me save or work on photos. it tells me could not build a preview because of a disk error. how do i fix this?

 
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  • Currently Being Moderated
    Oct 29, 2013 5:20 AM   in reply to candypoplover

    Well, if you actually have a problem on your disk, that's a system error, and you'll need to correct that in your operating system.

     

    What operating system are you using? Which processor do you have and how much RAM? How much free, clean, freshly defragmented space is on your hard drive?

     

    Have you ensured that all of your photos have been resized to no larger than 2000x1500 pixels?

     
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  • Currently Being Moderated
    Oct 29, 2013 9:07 AM   in reply to candypoplover

    More information needed for someone to help... please click below and provide the requested information

    -Premiere Elements FAQ http://forums.adobe.com/thread/1042180

     
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