Im not able to use the color picker for text and even the color picker for ultra keys. When i want to select a color i want to use the cursor change to a text cursor. Please help asap. Thanks !!
Color picker is working fine for me on 10.9. I tested with both released versions of CC (7.0 and 7.0.1) as well as with the latest development build. So more info would help to nail down a reproducible case.
Let's start with basic system info, especially graphics card--make, model, and driver version. Also, is GPU acceleration enabled (if so, please retest with Mercury Playback switched to software only).
Thanks for your help.
Macbook Pro - 2010 3.06 Intel Core 2 Duo, 8 GB 1067 MNz DDR3, NVIDIA GeForce 9400M 256MB Mercurfy Playback software only. I've been running CS6 since release without problem and Premiere Pro CC since August. Use the color eyedropper a lot for color correction and titling without problem. Upgraded to Maverick end of last week and now problem occurs with picker. System seems to freeze when I click on my selected color sample. But if I just go to a preset color option, keys and color fill work fine. System doesn't like the eyedropper.
There is a known issue where the Color Picker is not working correctly with OS 10.9 with certain system configurations. We're working with Apple to determine the cause.
One possible solution is creating a New User account.
Thanks for providing your system info, I will pass this along.
Hi I'm having the same issue. I'm on the newest MacBook Pro Retina and updated with Mavericks and the latest Premiere CC update released today. Eyedropper does not work in any of the plugins. When I try to use it by clicking on it and trying to choose a color the eyedropper wigs out and starts flashing, without saving the color you picked. It freezes up the screen. I push Esc and that releases the freeze up, but then another bug happens, where when I try to move text in the title tool, it moves in the tool, but not in the timeline. I have to restart the program to fix the error. I'm really surprised this big of a bug could be overlooked in the latest update. Basically renders color correction plugings almost useless.
My earlier post that Premiere CS6 was working fine with Mavericks was incorrect. The color picker works fine in both CS6 and CC when I keep the Premiere edit windows on the internal monitor of my Macbook Pro, but when I move the windows to my larger dual monitor it stops working. The program doesn't like the second monitor.
I am also having this problem with eyedropper tool in Photoshop CC.
iMac 27-inch, Late 2012, 3.2 GHz Intel Core i5, NVIDIA GeForce GTX 675MX 1024 MB,16 GB 1600 MHz DDR3, OS X 10.9 (13A603)
Please advise how I may be able to fix this.
I have the same Problem new MAC OS Premier Pro CC or Premier Pro CS6 both have an issue with the Title Tool. If you open the title tool and try to make color changes or change size of the font it sticks at the default color and default font. SOmetimes the title tool will work and then when I exit it's back to the default first type location, default font and default color. Sometimes it will not even let me exit the Title Tool.
Please help I have Projects I'm working on Deadlines and I pay a monthly Fee for Software that works and it's not working.
Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: 6-Core Intel Xeon
Processor Speed: 2.4 GHz
Number of Processors: 2
Total Number of Cores: 12
L2 Cache (per Core): 256 KB
L3 Cache (per Processor): 12 MB
Memory: 16 GB
Software OS X 10.9 (13A603)
Graphics ATI Radeon HD 5770 1024 MB
What has worked for me has been moving the playback monitor to the external monitor. I therefore don't use my computer screen as a full screen playback monitor. For some reason I'm now able to open any eye dropper tool and have it work properly. The text problem is linked to the same issue. Don't go full screen output in playback settings. The moment you do, you'll need to restart Premier. This issue has magically gone away by itself after I started doing it like this. I actually forgot about the problem until I saw the latest post here. After trying this for awhile, test out the full screen playback and see if eye dropper works. Hope this helps.
Goto> System Prefs>Mission Control.
Un-tick "Displays Have Separate Spaces"
Logout or Re-boot.
My monitors were then back to pre Maverick use. This means a Program can be seen on two monitors i.e. Half on one and half on the other.
Eye dropper then worked!