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Droidtn
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PP CC will NOT render timeline, crashes, OpenCL.dll to blame?

Oct 31, 2013 5:27 PM

Tags: #pro #premiere #crash #render #cc #opencl.dll

Hey all. I very much appreciate any help. I just opened CC for the first time, used CS6 since it came out with hardly any problems at all. (It should be noted that no version of Premiere has ever been run on this machine) I brought in some footage, tried to render and within 10 seconds it crashes. I have tried to only render certain portions, copy/paste to a new sequence, render audio only all with the same results. Below are all the details.

 

Sequence AVCHD 720p 30fps about a 50 minute clip, plugins used, dynamics, eq and RGB curves

 

PP CC 7.0.1

 

Windows 7 64bit SP1

Asus X79 Sabertooth LGA2011

Intel i7 4820 3.7ghz

16gb ram

Sapphire 7900 HD Radeon series running 13.200.16.0 drivers

 

I think it is related to my GPU because of the crash report below. Something to do with OpenCL.dll

 

CRASH REPORT.

 

Problem signature:

  Problem Event Name: APPCRASH

  Application Name: Adobe Premiere Pro.exe

  Application Version: 7.0.1.105

  Application Timestamp: 51cbdef8

  Fault Module Name: OpenCL.dll

  Fault Module Version: 1.2.11.0

  Fault Module Timestamp: 5244a047

  Exception Code: c0000005

  Exception Offset: 0000000000002b8c

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional Information 1: edde

  Additional Information 2: eddea275a78afc51b189ccf4ea3eecb4

  Additional Information 3: 1424

  Additional Information 4: 14246fec5a8b55b22735c484f3fad52f

 

Thanks again for the help!!

 

Andrew

 
Replies
  • Currently Being Moderated
    Oct 31, 2013 5:27 PM   in reply to Droidtn

    What happens if you switch from hardware GPU acceleration, to software only?

     
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  • Currently Being Moderated
    Oct 31, 2013 6:29 PM   in reply to Droidtn

    That's worth a try.  Just be sure to visit the AMD web site, don't count on Windows Update for those drivers.

     
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