Why can't I download a pdf file using internet explorer as my browser. I can download pdfs using firefox.
Are you sure the Reader plugin is enabled? Follow these instructions:
Thanks for the support.
I would guess the plugin is enabled since when I use Foxfire as my browser, all pdfs download and are readable. (just doesn’t happen when I use IE as my browser, I get a blank screen with a small “x” in the upper left corner)
I will try your proposed solution.
I get a blank screen with a small x in the upper left hand corner. when I use Firefox as my browser, the pdf is available.
This means you are not trying to download, but open in the browser.
What IE version are you using? If IE10 / IE11 see http://support.microsoft.com/kb/2716529