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AmateurIdler
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Illustrator quits after opening

Nov 6, 2013 10:02 AM

Tags: #illustrator #problem #mac #cs6

I've used Illustrator (CS6) succesffuly for months, but in the past couple of days, after I open it and try to mouse over any toolbars or click on artwork, I get the spinning beach ball of death indefinitely.  After moving to another application and trying to go back to Illustrator, it will not come up at all and I have to force quit it.

 

I'm on a Mac Pro.

 

Any assitance would be greatly appreciated and probably make me do a very happy dance.

 
Replies
  • Currently Being Moderated
    Nov 6, 2013 12:00 PM   in reply to AmateurIdler

    reset your preferences

    Immediatley after booting illustrator hold down shift, option, command

     

    if that does not work a more aggresive rest of your other preferences.

    move this folder to your desktop

    /Users/(YOUR USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings/

     
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