Skip navigation
Currently Being Moderated

Exclude unreferenced topics and Baggage not working

Nov 7, 2013 7:40 AM

I am having a problem with the Exclude unreferenced topics and Baggage features not working.  Meaning when I do a search all topics display even though they are not in the TOC.

 

I even did a simple test.

  1. I created a new TOC with only one topic. 
  2. Created a new BLANK topic.
  3. Created a new WebHelp SSL
  4. Used the new TOC and selected both Exclude options.
  5. Generated the SSL and created a test search using a common word in the other topics.

 

Results: Many topics list.

 

So I thought maybe there is something funky with my project.

 

I opened a RH Sample and had the same result.

 

Help!  I need to get this done today, what am I missing?

 

Using RH10

 
Replies

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points