I tried to install from an app, but it would not work. So from adobe's info I installed it from a 30 day free trial and tried to register it. This is where they are asking for a serial number. When I put in the last number of my cs 6 serial number I get a big red X with no disclaimer.
Thanks for your interest.
The non-CC LR Trial from Adobe’s website and the LR-via-CC are licensed differently, so you’ll need to uninstall the Adobe Trial, install the version of LR from the CC Manager app, and then it should be registered automatically if you’re logged into CC. You may need to sign-out and sign back in and/or reboot in between uninstalling and installing the new LR for CC to realize something is different.
What CC subscription do you have, a single-app-PS subscription for $20/month, a single-app-PS+LR-photographer’s-promo for $10/month or a full-suite subscription for maybe $50/month or something else?
So, I uninstalled LR trial. Went to creative adobe downloaded LR and the pop-up has 3 options: see attachments. So, when I put in the last digit from CS6 serial number a red X appears with no disclaimer. I'm trying to license it.
There's no attachment. Use the web interface and insert screenshot there. If you reply by mail attachments are just lost in cyberspace.
Use the CC desktop app to download Lr. Again, the creative cloud does not use serial numbers, only your Adobe username and password. If you're asked to sign in when you first launch Lightroom CC, that's again what you use.
CS6 has nothing to do with LR-CC so stop entering that serial number anywhere related to LR.
And if you are actually a PS-CC+LR/$10 subscriber, already, you shouldn’t be asked for a serial number, or if you are it should already be filled in when you log into CC as part of the install or first run process.
You may need to reboot and/or log out and log back into the CC Manager app, in between your uninstalls and installs.
This is a public forum so if you eventually manage to post screenshots make sure your serial number is never visible in a screenshot—use PS or your screen-capture app to obscure it.
Go here: https://creative.adobe.com/
Log in with your Adobe ID and password.
You will see download links for everything. You might install the “Creative Cloud” desktop app, first, if that’s not already installed. And then run app on your location computer, and use it to download and install the other things like LR CC.
Maybe you have a popup blocker enabled that’s preventing some of the page logic from executing. Try adding Adobe.com to your popup blocker exception list for whatever browser you’re trying to use, and/or try another browser.