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Reasons why Ps would Freeze?

Nov 11, 2013 2:51 PM

Tags: #photoshop #help #windows_7 #freeze #cs6 #ps_cs6 #freeze_on_startup #photoshop_freeze_on_shutdown

hello:

 

I have Illustrator, the Bridge and Photoshop downloaded to my laptop.

 

suddenly Ps has stopped working ... ie; freezing ... tools don't work, can't open a new file and can't close down.

 

every time i open Ps it takes forever and then i end up having to do a Forced Shutdown on my laptop.

 

however, Illustrator and the Bridge both are working fine.

 

any ideas?

 

should i uninstall and then reinstall? and should i do so will i loose all of my brushes, Custom Shapes etc? & need to reinstall them?

 

any help/ideas would be greatly appreciated.

 

thanks!

 
Replies
  • JJMack
    5,978 posts
    Jan 9, 2006
    Currently Being Moderated
    Nov 11, 2013 3:27 PM   in reply to Kar209

    When ever Photoshop starts acting up the first thing to do is to reset your userID Photoshop Preferences.....

     
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    Nov 11, 2013 4:49 PM   in reply to Kar209

    don't want to alarm you, but last time that sort of thing hppened to me, my hard drive was failing. It eventually crashed completely, but I was lucky enough to backup most of it before it happened. Not to say this is the case. But keep it in mind.

     
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