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PS11 Catalog Restore Does Not Recognize Backup on HDD

Nov 11, 2013 3:33 PM

Tags: #error_message #restore_catalog #elements_11

I am using PSE 11 on Windows to perform a full catalog backup to extenal HDD. The backup complete successfully. I then move teh external HDD and Restore the catalog using PSE 11 on Max OS X (Maverick). After selecting the source and desination for the restore, I get an error message that the selected HDD does not contain a valid backup. I have twice backed up the catalog. The folders on the HDD contqain more than 300GB of data from teh backup. I get no error during the backup process.

 

I will be eternally grateful to anyone who can help. I will send you much good karma and gratitude for your assistance.

 
Replies
  • Currently Being Moderated
    Nov 11, 2013 10:46 PM   in reply to gbkellytwo

    When locating the location from where backup is to be taken, please ensure to select "Backup.tly" file present in the backup folder.

     

    Thanks

    Andaleeb

     
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