A little hlp pls.... I need to deactivate so I can shift to a better computer. How do I "deactivate" when "Help dropdown" does not have "Deactivate" option (as was shown in the FAQ)?
CSCooper2013...T-H-A-N-K Y-O-U Verrry much... Who wouda thunk of that as the way to go, expecially when (1) ther is so much stuff about the need to activate, etc. AND (2) NOTHING about "ya don;t hafta deactivate... Just sign out" THX AGAIN... I wasted more than an hour searching... Arggg... Adobe... pls take note...........HELPFUL? CSCooper's answer was BRIL... thx
Wow. While I apreciate your attitude of gratitude, I can't take credit for the tip. It's just the Adobe recommended workflow. Not sure where I saw it first, either AdobeTV, the manual or Lynda.com.
Glad it's working for you!
I wish that we were able to control which devices were activated/deactivated remotely from our account page. That way if you are away from "the office" on a laptop or something and needed to access your work and you never "signed out" of two other devices, you could simply hop online, access your account where you'd see your devices listed by name and you could remotely activate/deactivate the various devices. Once during the holidays I was out of town and was denied access and couldn't simply "deactivate all devices". Instead it said there was an error it directed me to contact customer service to "reset" the devices. Well CS was gone for the holidays so I was shut out for days. Nightmare situation. Adobe was gracious enough afterwards to give me a free month service which was nice since I never asked for it, but I would've traded that back in a heartbeat to have a way to deactivate/activate devices remotely. Not sure my "wish" will be granted...who knows, maybe one day.