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Adobe Media Core CS6 has stopped working

Nov 13, 2013 11:06 AM

Hi Folks,

 

I'm running Adobe Creative suite CS6 on Windows 7, Dell T7600 with 64G RAM. Quicktime Pro 7.74, up to date.

 

When I try to export a sequence using Quicktime as the Export format, I get the error, 'Adobe Media Core CS6 has stopped working'

Here are the details:

 

Problem signature:

  Problem Event Name:                        APPCRASH

  Application Name:                             Adobe QT32 Server.exe

  Application Version:                           6.0.5.0

  Application Timestamp:                     5211c5c2

  Fault Module Name:                          QuickTimeH264.qtx

  Fault Module Version:                        7.74.80.86

  Fault Module Timestamp:                  5180f338

  Exception Code:                                  c0000005

  Exception Offset:                                001f371d

  OS Version:                                          6.1.7601.2.1.0.256.48

  Locale ID:                                             6153

  Additional Information 1:                  0a9e

  Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:                  0a9e

  Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

 

I suspect this could be related to Quicktime.

 

Any help is much appreciated.

 

Thanks

Ken

 

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