When I download the program, it lists my region correctly. United States
Do you mean that the UI of the Reader software is in Turkish? Or are the documents themselves, the content of the PDF files, showing up in Turkish?
In any event, you may want to check to see if the regional preferences in your OS (are you running Windows?) are also set to U.S..
The doc is opened in Turkish. I've no option for English. Before I download I make sure it has US as my region, it recognizes my Windows as well. And yet when I try to open something it is unreadable.
Sent from my Verizon Wireless 4G LTE DROID
It sounds as though the PDF file you are opening with Adobe Reader is in Turkish. And that you are trying to download that file from a site which offers different language versions, such as English, Turkish and more. I am wondering if this is an issue with the site that's offering up the file, and maybe we're not dealing with the user interface of Reader itself.
If you post a screen shot of what you are seeing, that would really help. But of course, please don't post any sensitive content such as bank information, passwords, etc.
It means that the document actually is turkish. PDF files are written in only one language and it doesn't change according to your settings. It may be that a web site is delivering the wrong document.
I'm sorry being the not-so-much a techie, this was taken with my web-cam and is not very clear. The language here is Western European Windows. In the other document, ( I chose not to send because it was my PayPal acct) it was Turkish.
I appreciate your trying to help. You’d think the creators would provide better options for solutions, I feel I’m at the mercy of the website...just waiting for someone to help...they should be better than this.
This is just a newsletter
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It really isn't clear - it's worth learning how to get a screen shot, it helps solve problems quicker.
But from what I can see, it looks as if you are not using Adobe Reader at all. Isn't that Microsoft Word running?
Let's focus on my last point. I said "But from what I can see, it looks as if you are not using Adobe Reader at all."
I asked "sn't that Microsoft Word running?"
Please answer. If you're running the wrong program, it's nothing to do with what or how you downloaded Reader.
From your photo it is obviously Microsoft Word trying to open the PDF. You need to fix the file association for .pdf files. If you need help with that, tell us your Windows version.
P.S. how to take & post a screenshot: http://forums.adobe.com/thread/1070933
Sorry I have a lot going on.
yes it is Microsoft Word and I am trying to use Adobe Reader and when I do, it pulls it up like you see.
I just this min tried to open a bank statement that I normally could open and it did the same thing. I even downloaded ANOTHER Adobe from the bank’s website only to have it come up the same way.
This is so frustrating!!!!
Thanks again for your interest in trying to help.
Sometimes the computer (NOT Adobe Reader) gets confused about what program to run. Sometimes it's easy to fix, sometimes not. So try this instead.
1. If the statement isn't on your hard drive, save it there.
2. Start Adobe Reader.
3. From the File menu choose Open.
4. Choose the statement from where you saved it.
Ok everyone, clearly I don’t know that much about Adobe and all I’ve managed to do here, is uninstall and re-install 5 times now. Could it be my pc has been hacked? This may be a silly question, but this is ridiculous.
I’ve tried to open a doc that I’ve opened before and now I can’t it says the Adobe is already in use. I have no idea what to do without taking it to a computer guru.
I suggested four steps which should completely overcome the problem, though less convenient than double clicking. Where do they go wrong for you? If you get an error message, please quote it exactly and in full.
I tried this again and it opened in English. I saved it first as you suggested, and it opened this time. Maybe before I did something wrong in my frustration.
I thank you all for your help and suggestions, very very much appreciated.
Have you ever fixed your .pdf file association, so that PDF files automatically open in Adobe Reader? See http://windows.microsoft.com/en-us/windows7/change-the-program-that-op ens-a-type-of-file
Thank you, I did that and it opened correctly, I tried another (older doc) and it said it could not open. Could this be because it was an older doc and I have since uninstalled and reinstalled the Adobe Reader? In other words, shouldn’t the most recent Adobe Reader open all of my documents regardless if they have been previously opened by a previous A R?
Thank you again for your interest in helping me.