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mChestnut
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Blu-ray build: no video (solid red, green, etc image)

Nov 15, 2013 1:43 PM

Tags: #encore #cs6 #build #bluray

Hey everyone,

 

If this problem has already been addressed, could someone please point me in the right direction? I searched and didn't find anything similar, but wasn't too sure what to search for.

 

My problem: Everytime I build a blu-ray project in Encore, I am getting the same result; the video will play (according to the progress bar on the player), but the image is always a solid color, sometimes it's red, green, tan, black, apparently just random, but always the same color throughout the entire video.

 

I have tried so many different things at this point, I'm at a loss for how to proceed further. I've tried this with at least three different projects, all of which were created in Premiere. I have attempted both the dynamic link from Premiere to Encore and exporting the video first and importing into Encore later. I have tried transcoding as .264 and MPEG2 (I am not very knowledgeable about the settings, so I use the defaults). I have tried building the project in Encore as a blu-ray folder and as an ISO. I have burned to discs and played just the digital files on my PC.

 

The video always plays fine up until after it is exported from Encore (that is, it previews fine in Premiere, exported video from Premiere plays fine in players like VLC, and the video previews fine in Encore).And I have no trouble building DVDs in Encore with the same video, timeline, and all that jazz.

 

The only thing I haven't done yet is gone to the trouble of trying to reinstall Encore, which will be my next step if noone here has any suggestions. I am running CS6 with all recent updates. I have been testing the blu-ray playback in PowerDVD and a PS3.

 

Like I mentioned above, I'm not very proficient in video. If I left out important details, just let me know. Thanks in advance for any help!

 

Matt

 
Replies
  • Currently Being Moderated
    Nov 15, 2013 7:12 PM   in reply to mChestnut

    No idea; I don't recall this problem being asked about previously.

     

    When you export from Premiere using the H.264 Bluray format, and import that to Encore, what does it show in the Bluray Transcode Status column - Do Not Transcode?

     

    If you build to a folder and then play an m2ts from the Stream folder with VLC, what do you see?

     

    Odd display colors often spell video driver issues, but the pattern is odd (only Encore builds show the problem).

     
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  • Currently Being Moderated
    Nov 18, 2013 7:59 AM   in reply to mChestnut

    When I play the m2ts file, it works fine in VLC and also in PowerDVD. That's interesting, but I'm not sure what that means?

    If the actual m2ts file from the Encore build does not show the problem, but what I assume is the same file on disk (or in iso) shows the problem, what could cause such a problem? (I don't know.) The more frequent oddity is a problem on burned disk and not on iso or folder, which points to the burner, burn speed, or media. But that does not appear to be the issue here.

     

    I can't find the example at the moment, but try creating a tiny bluray project and see if the problem occurs. If so, you can upload it for me to take a look.

     

    For example, one menu with one button, linked to a 30 second timeline, using a sample of your material that is causing the problem. If that shows the problem, I would also try a bars and tones sample to eliminat your actual video - although I assume your video is part of the equation.

     
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  • Currently Being Moderated
    Nov 18, 2013 3:00 PM   in reply to mChestnut

    Thanks for reporting your solution! Must be something, but I don't know the mechanics.

     

    Mark your post 4 as the Correct answer!

     
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  • Currently Being Moderated
    Nov 19, 2013 8:55 AM   in reply to mChestnut

    Excellent!

     
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