I want to update my Photoshop CS6 to ACR 8.2, but the Update choice under the Help menu is dimmed (disabled). How do I enable it? I have verified my internet connection.
It is grayed out because your Updates are suppressed as you are in enterprise env.
Please check your private messages, I have provided the details of files to be removed which suppress updates.
If these files are present then your Admin needs to make sure that either he rolls out the update package or they are not suppressed.
Once done check for updates, If this still does not solve the problem, I will contact you for connect session.