Skip navigation
kmcgrew55
Currently Being Moderated

Trouble Opening Adobe Reader

Nov 18, 2013 3:25 PM

I just downloaded the new version of Adobe reader, 11.0.04, on my Windows 7 computer. It downloaded and installed fine, but now it won't open. It doesn't open if I try to open a PDF from a file on my computer and if I try to just open it with no PDF it still won't open. I had no trouble with the earlier version so I am not sure what is wrong. What should I do to fix this so I can open PDFs on my computer?

 
Replies
  • Currently Being Moderated
    Nov 18, 2013 7:53 PM   in reply to kmcgrew55

    Some things to try...

    • Update to Reader 11.0.5
    • Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    • Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    • If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    • It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
    Attachments:
     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points