My issue is when I open an .eps, (any .eps because I tried it with a multitude of files), and I try to drag a path into the symbols panel then "save symbol library" Illustrator immediately crashes. It doesn't matter if its just one symbol or multiple symbols.
This is the problem details:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 188.8.131.520
Application Timestamp: 528213c9
Fault Module Name: icuuc40.dll
Fault Module Version: 184.108.40.206
Fault Module Timestamp: 4ec34328
Exception Code: c0000005
Exception Offset: 000000000007e2c4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: d234
Additional Information 2: d234ddd23bcf6dc7ea70c3a41da38446
Additional Information 3: d051
Additional Information 4: d051bd7d4d07cec3ec3f832502701c2d
I recently downloaded Illustrator CC,
I do not have a prior version of Illustrator on my computer.
Windows 7 Home Premium
Intel Core i5
I use a Drawing Tablet not a mouse
Your help in this is GREATLY appreciated!!!
I found a temporary "fix" although not a legitimate one. If I open a new document and select all from the existing .eps file and then paste into a new document, I can then save the individual paths as symbols and then save the symbol library without a crash. But I would like to note, THIS DOES NOT RESOLVE ILLUSTRATOR CC'S CRASH ISSUE. It is just a way around it. I would like to know how to resolve the original issue. I tried installing today's update with no positive result, I also tried unhiding my fonts as mentioned in a previose post, that also did not work.
You didn't mention where those EPS originally came from. Since EPS is an exchange format (and a very old one on top of it), those EPS can come from practically anywhere and may have been created any time since the invention of desktop publishing.
So those files may very well be corrupt or at least not stable. Copying elements from one file to a new one is a valid way of solving corrupt files (and you can be glad that it helped since the file might also have been corrupt beyond repair).
I considered that which is why I chose multiple files by multiple creators. Also, when I used those same files to create brushes from paths they worked without crashing. There is something wrong with the Symbols Library saving feature.
Did you try and save a brushes library? Or just create brushes?
When you save a library, you create a new file on your computer. Check if permissions for the folder are set up appropriately. And check the disk. Maybe it happened when saving the file.
With the varying .eps files I was able to both create brushes and then save brush library to a folder that is on my external hard drive or on my computer. However with those same .eps files I was only able to create symbols, seemingly as many symbols as I like, but when I went to save the symbol library, both to my computer or to my external hard drive, Illustrator CC crashes and I get the above message.