I purchased a canon 6d and it was not recognized by Bridge 5.
I signed up for CC two days ago. I had all programs updated yet Bridge still does not recognize camera. The version of Bridge still shows as 6.01. I am getting frustrated.
Check Photoshop / about Plug ins / Camera Raw
inhere it should show one version of ACR and at least 7.3 (but when updated possibly 8.2) because 7.3 is the first version to support your camera.
Bridge is at version 6.0.1 at this moment so also check PS updates for having the correct ACR plug in active.
But there seems something else bothering you because ACR 7.3 is already available in CS6 that has Bridge version 5. This combination should also be able to provide you the correct previews.
Like Curt stated, can you provide more details about your computer (RAM, VRAM, total- and free disk space) OS system version and how do you try to view the files (card reader, cable to camera)
thanks for the help. this is what i see.
When i open bridge as stand alone it shows as version 220.127.116.11 x64.
When i go tp photoshop and click file/open/browse in bridge when bridge opens it has the same version number.
When i lokk at about plug ins as suggested above it shows Version 8.2.094.
Regardless of whether i open bridge first or through phoptoshop the program does not find my canon 6d.
Called techinical support.
My software is all up to date. WHen i try to open a picture from bridge camera raw opens and it is an 8.2 version.
Still didnt detect camera.
Turns out my canon was not being recognized by my computer at all. I changed the USB cord and then the cmera was recognized by the computer and then bridge.
THanks for your help./