The title says it all. I was editing offline and everything was fine a few hours ago, then I opened the project offline again and got that message. I don't want to mess with it too much until I can find some support from Adobe..... Seen this before?
What do you mean by "I was editing offline" and "I opened the project offline"?
Which version of the program are you using and on what operating system?
Are you using Premiere Elements' File/Open to open a .prel file?
1. I was not connected to the web during the interval when the problem occured.
2.Premiere elements 11. Windows 7.
3. I open it both from Elements/open as well as opening the file directly from a folder.
Three things that I would try:
Good luck, and thanks for letting us know about the "offline editing." I had the same question as Steve G did.
I got in touch with support and they accessed my machine and said it could not be opened in elements but could be opened in Pro. So I'm downloading a trial version of pro which he claimed I could open the project with. I'll be camping out here for the several hours it will take to download and see if he's correct.
Bill, my auto save was corrupted at some point. I've had to do manual saves (or lose all work from the previous manual save) for several months. I'll look for auto-saves for this project but haven't seen any so far. I'll look at your "option 2" as well and maye dig at option 3 to see if I understand it.
Fingers crossed. I'm at a few hours remaining of editing on a project I started in May.
My original post said that "the auto save was not working". This was true, in the sense that my main project file would not update unless I saved it on my own. However, after 2 days and many hours of dealing with adobe tech support, I thought I would have to start the entire project from scratch. While looking for a file, I saw the folder for the 5 most recent auto saved projects.
Huge waste of time with their techs. They were in my computer the whole time and did not see the file.
Are you all resolved on a path to get your job done?
I came across this Adobe document regarding troubleshooting damaged projects. You might be beyond it by now, but I will post the link just in case.