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Font Issue with After Effects CC

Nov 26, 2013 3:08 PM

I am running After Effects CC (on Mavericks).


After creating an animation using fonts from Typekit, I now am having trouble where the fonts flicker back and forth between two different ones during the animation. At first, I thought I accidentally did something with animating it, but after deleting that type layer, creating a new layer, saving, exiting and returning, I now have the same issue.


The last time after rendering a video, these error messages popped up:


after effects problem invalid glyph ID (83::2)


After Effects warning: Unknown Exception

screenshot 2.png

So I force quit the program. When restarting it, the error message below shows:


These are the fonts that have trouble. It looks like it is flickering between ProximaNova bold and regular. What is causing this and how can I fix it?


Lately I've had trouble syncing to the cloud.

  • Currently Being Moderated
    Nov 26, 2013 4:20 PM   in reply to ddraudt

    There's a bug in the global performance cache related to font substitution: If you load a project with a missing font, After Effects will substitute a placeholder font. If you then install the missing font, After Effects may not update cached image information with the new font. So, if you install a font after loading a project for which that font was reported as missing, purge the cache (Edit > Purge) to force the cached image information to be updated with the new font.

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  • Currently Being Moderated
    Dec 4, 2013 3:39 AM   in reply to ddraudt

    having the same problem... to purge the chache didn't solve my problem - still flickering


    even if i don't get the error message on startup and the fonts schould've been loaded correctly

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