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How do get a serial number for Photoshop elements 12 from my redemption code

Nov 29, 2013 9:50 PM

I recently purchased Photoshop Elements 12 from Office Max and I am trying to get the serial number from my redemption code.  I have followed the instructions from Adobe

as well as those provided in the box and keep getting the message that "Something seems to be wrong on our end.  Please try again".  I have tried multiple times and still

get the same answer.  What's wrong and how do i get myserial number so I can start using this product


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