When I open a pdf file and click on the print button, the print page opens for selecting what to print. I select page one. If I am slow in clicking on my selection, the file will not print, it freezes up and get message above "no response", also the hour glass shows its presence and everything freezes up. I have to close the file. There is a peculuar condition, and that is when I first open the print window to select what page to print, and I hurry and make the selection (3-4 seconds), it will print the page. However after that if I want to print another page, the whole thing has frozen up again and I have to close the file.
I have uninstalled the program and re-installed it. Lates version always. did not work
I used the cleanup program and repeated the installation. did not work
I used the print image option under advanced section, did not work
Tried to find some one to talk to for help, could not find one.
Some things to try...
On the 4 line item suggestions:
1. Using windows explorer......you mean windows internet explorer? I could not find where to enter the string for the C:\Program Files...... (does not work in the search box). I found another way to get the string, but it did not allow me to get to the Eula.exe to accept the lic. agreement. I did a search on my computer for the Eula.exe but the search did not bring out the Eula.exe file. So no action here.
2. Yes can open reader and make the changes to disable protected mode and enhanced mode. There was no fix here.
3. Covered by item 2.
3. Downloaded Kasper TDSSKiller and ran it. All OK. No fix here