Help. On tight deadline and Illustrator won't open. Error messages is Adobe Illustrator has stopped working. Please enable Verdana fonts and relaunch. I did that and it still won't open. I upgraded yesterday. I have to get these files to the printer and I can't open an eps to edit!!!!
You need all four faces. For some people it's been also important that they use the TTF font, not the OTF.
ALso: it must be activated only once and it might not work, if you activate it through font management.
You also need Tahoma
If it still does not work share details about your system.
I have true type activated through Suitcase. Fonts reside in my system folder but are not permanently activated upon launch. Verdana (bold, bold italic, reg. reg italic) and Tahoma (reg and bold). Still won't open. Never a problem until I upgraded yesterday.
The Fontbook I'm referring to is the Apple installed font utility. The fonts have to be available in the System fonts folder before you start AI. You can try just placing a copy of the fonts there if you have others in a font vault or whatever suitcase calls it.