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Export just black with audio - Flash CC

Dec 11, 2013 8:43 AM

Tags: #flash #export #windows #8 #quicktime #cc

Hello. Hoping someone may be able to help with this issue. I've created a fairly simple animated logo in Flash CC on my Windows 8 computer. It runs only for about 150 frames. I want to export it into a video format so that i can use it for other purposes. So, I go File --> Export --> Export Video, at which point the following dialog box appears:





Then I click "Export" in upper right, and am presented with this dialog box:




OK, so, I hit OK and continue on into Adobe Media Encoder...



Then, no matter what format I choose to export as, I only get a black screen with the audio only. Is this because I do not have Quicktime on my computer, as alerted by that second dialog box that popped up when i hit export? I don't understand the export on here...How come when I first hit File --> Export -->Export video, it named the video with a .mov extension...and in the Media Encoder it again is showing it as an mov extension ( here)...Is that the format it is converting it FROM into another format then of my choosing (from the dropdown which is FLV by default)? It's not going from like the .swf, it has to start as an mov and then go to some other format? Would appreciate some help in understanding this issue so I can export my animation and not have it just be black with sound.


Also, if not having Quicktime installed on my computer IS the issue, it seems there is no quciktime download for windows 8.


Thanks in advance.


  • Currently Being Moderated
    Dec 12, 2013 1:27 AM   in reply to nbsoloflash

    1.its possible that you have sth in your custom options that prevents a succesful rendering. try using one of the adobe own codecs (On2).

    2.Its possible that the piitcure was successfully renderend but the windows 8 media player isunable to decode it properly and showing only a black screen. Try to use anotzher videoplayer like vlc which display practically anything.

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  • Currently Being Moderated
    Dec 12, 2013 11:59 PM   in reply to nbsoloflash

    if you click on "custom" its possible that you deactivated "export video".

    Tehre are tons of options to effectively "kill" the videostream in this options if you don`t know what you are doing

    Try to stick with a template that media encoders offers to see if you get any visible result first.

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  • Currently Being Moderated
    Dec 17, 2013 1:50 AM   in reply to nbsoloflash

    I can export the Flash movie as mov, all the frames are correctly exported.

    Could you please give the below information?

    1. Which version of Adobe Media encoder is launching when invoke media encoder from Flash CC.  You can invoke the Adobe Media encoder File > import > video > Press "launch media encoder” button in select video dialog

    2. Which are the Adobe software’s installed in your system (Video software’s ...... after effects premiere etc...)

    3 Create one small motion tween in timeline and export as movie > Check whether the movie is exported correctly


    4. Flash version number,  Help  > About Flash

    It would be great if you can share the files.

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  • Currently Being Moderated
    Jan 6, 2014 8:05 AM   in reply to nbsoloflash

    Did you ever solve this problem? I'm currently experiencing the same thing. It would of been nice if they would of got you through this.

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  • Currently Being Moderated
    Jan 6, 2014 5:31 PM   in reply to nbsoloflash

    yes I will.. .I promise!!!

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