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Creative cloud will not work, no access to apps

New Here ,
Dec 11, 2013 Dec 11, 2013

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This is my second time buying creative cloud and I'm really regretting it. When I did the free trial everything downloaded and worked perfectly for me. Once the 30 day trial period was over I deleted everything off of my computer unsure if I would purchase anything. Months later I did buy the creative cloud only for none of the downloaded app's to work for me. There was no files on my computer of the programs and when i went to re-download whatever I may have missed the same thing would happen. Frustrated I canceled my order. Now I'm back and experiencing all the same headaches. I've talked extensively with customer support only for them to tell me they don't know what the problem is. Even as i type this I'm on hold with customer support, I've been on hold for 45 minutes now. Can someone PLEASE help me I need this to finish a final!!!!!!!!

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