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Launch button for PS CC runs 32-bit version of program, not 64-bit version

Dec 12, 2013 12:39 PM

Tags: #launch #button #64-bit #32-bit

I'm starting to get reports from people that after initially installing PS CC that the launch button created during installation launches the 32-bit version of PS CC instead of the 64-bit version. 

 

To check which version you're running, click Help>About Photoshop... on the menu bar.

 

The version that shows up should have "x64" at the end for the 64-bit version of the program.

 

If the version is "x32", you can get a launch button for the 64-bit version inside the application folder--C:/Program Files/Adobe/Adobe Photoshop CC (64-bit). 

 

So far this appears to be an issue just with Windows computers.

 
Replies
  • Currently Being Moderated
    Dec 12, 2013 12:52 PM   in reply to AnthonyK

    So far this appears to be an issue just with Windows computers.

    It is a Windows only issue.

     

    Photoshop CC only installs a 64 bit version on Mac OS X

    http://helpx.adobe.com/photoshop/kb/64-bit-os-benefits-limitations.htm l

     
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  • Currently Being Moderated
    Dec 12, 2013 9:25 PM   in reply to AnthonyK

    Tony,

     

    It is not an issue, By default on a 64 bit Win machine both PS 32 bit and 64 bit application get installed.

    If you want to work with 64 bit application launch Adobe Photoshop CC(64 bit) from Start->Programs, Otherwise for 32 bit Ps Adobe Photoshop CC.


    To still verify the launched version, the steps you mentioned would help.

     

    Regards,

    Ashutosh

     
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