illustrator cc crash on launch
no error report (see picture)
Windows 8.1 (russian language)
Illustrator cc (English international)
I updated windows, updated Illustrator
reinstalled illustrator with north america english
I wrote to support, they suggested http://helpx.adobe.com/illustrator/kb/update-crash-illustrator-17-0-1- win.html
no reaction and no other ideas from support
I'm without illustrator for more then two weeks and now I really really need it ASAP
Now I'm really afraid to update photoshop - don't want to stay without any software to work.
I believe it is worth trying this (tick I Still Need Help and hope for an agent available for a chat),
I have tried to alert someone that might be able to alert the right one.
Your first link seems to go nowhere, so it may be worth fixing it.
As your snapshot "ill_crash.png" suggests that AI is crashing during the loading of 3rd party plug-in "wacexportfile.aip". Please try to remove that plug-in from your AI CC installed location folders.