When I start CS6 on my Macbook Pro, CS6 prompts me to purge cache in Preferences. When I attemp to do so, CS6 seizes up and stops responding. My only option is to use Force Quit, which simply returns me to my original tate when I restart CS6. I even tried an uninstall with a new download and reinstallation. Didn't work. What do I do?
Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f36
Serial Number (system): C02JN3PZF51R
Hardware UUID: 4D7A21D7-CC2C-5F24-A3D5-383AC2C16A3D
Bill, I had the exact same problem this past week. i actually found the answer in this forum.
If after quitting Bridge, most likely be forcing quit, then hold down the "option" key on the keyboard (for Mac) when starting. It will give you a little pop up screen to reset to factory preferences and to purge the cache. I selected both, and it took about 30 seconds to do it's thing, then Bridge started fine. I had to reselect the "folders" view but that was it. Frustrating, but now that I know this it is fine. It happened to me about 6 months ago, and reloaded Bridge, but I don't recommend doing that.
Hope this helps, John from Cincinnati