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Problems installing Photoshop Elements 12

Dec 25, 2013 10:02 AM

HI Staff, hi Users,


after uninstalling Photoshop Elements 10 and try to install Photoshop Elements 12 (CD version) an error appears

and the installation was going back and undo the installation.


I`ve done a shut down of my Windows 7 64bit Professional, start new, run the program Adobe Support Advisor and no error was found.


I tried to install again with an actual downloadfile and the setupfile wants now to do an uninstallation first.

In the middle of the confirmed unisntall process another error appears: 'Specified path is empty' - The uninstall process aborts.


I tried it with admin rights - whatever, I'm the only user on the system.

Allways the same error.


There is no directory beginning with adobe photoshop or photoshop elements...


So, what can I do now?


Let me know if you need further information or a screenshot (it's in German!).


Please try to write easy to understand


Thanks in advance and best regards



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