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pompeiisneaks
Currently Being Moderated

Audition CC crashes constantly.

Dec 26, 2013 12:01 PM

To give as much detail as possible:

 

Using a laptop running windows 8.1.  I'm using the latest version of Audition CC.  I've got a Mackie MCU Pro for the control surface via USB, and a Focusrite 18i20 for my audio interface.  I've imported some OMF v2 files from an export in Logic Audio. Once I import them, I save them as a .sesx file for native Audition support. 

 

After opening, basic work seems to be fine, but as soon as I try things like adding effects on anything, the app starts hanging and being unable to do anything other than be killed by the task manager.  The app is still playing the audio if I had audio open, but its not doing much else.  I've had it hang within minutes of editing on a regular basis.  Is this an OMF import problem?  A problem with the builtin plugins?  I seem to see less crashing if I background render the tracks and I'm editing many tracks, (sometimes up to 30 I think, as this is music from my band I'm mixing)

 

I was using logic 8, but its not supported on Mavericks anymore, and only partly works, so I'm moving to Audition. 

 

Any ideas what could be causing it to crash constantly?   If I save, then do another change, I've been okay, but have definitely lost some data.  When it crashes, using continue used to confuse me because it didn't default to showing the multitrack .sesx session, instead it showed one of the random audio files.  The last time I had a crash I realized this and seem to see that it may be saving correctly, and I just have to select the main session, not the audio file that it defaulted to.  Does anyone have any suggestions on how I can make the app more stable?

 

~Phil

 
Replies
  • Currently Being Moderated
    Dec 26, 2013 12:08 PM   in reply to pompeiisneaks

    Moved from Cloud forum to Audition forum

     
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  • Currently Being Moderated
    Dec 26, 2013 3:07 PM   in reply to pompeiisneaks

    There shouldn't be any issue with the source being an OMF once it's open.  Are you adding effects to the tracks or the individual clips?  When you mention it continues to play audio while "hung" do you mean you can start and stop playback, or just that if it was already playing audio at the time, it continues though you cannot interact with the application?

     

    Does it ever actually crash, or just hang and force you to kill the process?  If you're seeing actual crashes, we can check the OS X crash report and see if that gives us a hint.  If it hangs, it might be worth checking Activity Monitor.app to see if the process is using any CPU (indicating that it thinks it's doing something) and how much RAM it's using (which might indicate an issue.)

     
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  • Currently Being Moderated
    Dec 26, 2013 8:28 PM   in reply to pompeiisneaks

    In the interests of trouble shooting, have you tried working without the Mackie control surface connected?

     
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  • Currently Being Moderated
    Dec 28, 2013 4:13 AM   in reply to pompeiisneaks

    Okay, for my next "stab in the dark" have you gone to Edit/Preferences/Control Surfaces and selected Mackie?  Once you've done that, you have a choice of MCU Pro or XT Pro.  According to Mackie documentation, Audition isn't guaranteed to work with the XT version but, since you never know how up to date a page is, I'd try both.

     

    I'm not positive (I don't have one) but I'm pretty sure you need the MCU connected before you can make all the adjustments.  If this doesn't work, play with the order you switch things on--sometimes you need to have the control surface connected before you boot, other times it seems to be the other way around.

     

    Beyond that, hopefully a friendly developer will be along soon.  I know that Adobe is designed to work with Mackie controllers so hopefully they'll have some better suggestions than I do!

     
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