HP Pavilion dv6
Intel Core i7-2630 QM CPU @ 2.00 GHz
Windows 7 with Service Pack 1
Version: PP CC 188.8.131.52 More Reel
I posted earlier thinking this was a file format issue because I am filming on my Canon T2i. After trying several formats, including the Eagle Documentary downloaded from the adobe website, and installing Prelude, I realize it's just crashing everytime I try to use it. It opens and allows me to create a new project but crashes once I go from there.
I tried logging out of CC and logging back in, I also uninstalled Quick Time and restarted my machine.
I just installed PP yesterday. I was very excited to get into the program and begin working and I am sad now that there is some issue. I would really like to be able to utilize my CC membership. I have spent hours googling and trying to read through other questions to find a situation similar to mine but I must admit I don't completely understand all the computer lingo but I am familiar enough to troubleshoot.
Here is the windows logged error report from the last crash:
Adobe Premiere Pro.exe
C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe Premiere Pro.exe