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Trouble installing Adobe Flash Player 11.9.900.170 on Mac OS X 10.9

New Here ,
Jan 02, 2014 Jan 02, 2014

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Hello dear experts,

since the last update of Adobe Flash Player I cannot install the application anymore.

The installation cancels with a general error message.

Mac's console shows the following messages:

02.01.14 12:34:21,000 kernel[0]: hfs: mounted Adobe Flash Player Installer on device disk1s2

02.01.14 12:34:21,028 mds[430]: (Normal) Volume: volume:0x7fe19c00f000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe Flash Player Installer

02.01.14 12:34:30,703 launchservicesd[444]: Application App:"Install Adobe Flash Player" asn:0x0-55055 pid:1048 refs=7 @ 0x7fd968e4f4d0 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x56056 pid=1051 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue

02.01.14 12:34:30,704 WindowServer[476]: [cps/setfront] Failed setting the front application to Install Adobe Flash Player, psn 0x0-0x55055, securitySessionID=0x186a4, err=-13066

02.01.14 12:35:39,000 kernel[0]: hfs: could not initialize summary table for Flash Player

02.01.14 12:35:39,000 kernel[0]: hfs: mounted Flash Player on device disk2s2

02.01.14 12:35:42,000 kernel[0]: hfs: unmount initiated on Flash Player on device disk2s2

02.01.14 12:35:45,384 sudo[1106]:   oliver : TTY=unknown ; PWD=/ ; USER=oliver ; COMMAND=/usr/bin/open http://get.adobe.com/flashplayer/completion/aih/?exitcode=1&type=install

If I install with the -debug option with the offline installer Mac's console show the following:

02.01.14 12:54:15,663 launchservicesd[444]: Application App:"Adobe Flash Player Install Manager" asn:0x0-71071 pid:1586 refs=7 @ 0x7fd968e687f0 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x72072 pid=1591 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100004/0x186a4 queue

02.01.14 12:54:15,663 WindowServer[476]: [cps/setfront] Failed setting the front application to Adobe Flash Player Install Manager, psn 0x0-0x71071, securitySessionID=0x186a4, err=-13066

02.01.14 12:54:15,944 authexec[1593]: executing /usr/sbin/chown

02.01.14 12:54:16,008 authexec[1594]: executing /bin/chmod

02.01.14 12:54:16,069 authexec[1595]: executing /bin/chmod

02.01.14 12:54:16,518 authexec[1598]: executing /bin/chmod

02.01.14 12:54:16,633 authexec[1599]: executing /bin/rm

02.01.14 12:54:17,929 authexec[1600]: executing /Library/Application Support/Adobe/Flash Player Install Manager/fpsaud

02.01.14 12:54:17,930 Flash Player Install Manager[1586]: Unable to execute privileged task.

02.01.14 12:54:21,628 mds[430]: (Warning) Volume: vsd:0x7fe19d0c0800 Open failed.  failureCount:5 {

    DisabledRecycleCount = 5;

}

If I try to start the installation using the Adobe Flash Player.pkg in the „Resources“ folder I cannot chose my hard drive to install flash.

The following log messages can relate to this:

02.01.14 12:59:16,100 Installer[1641]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

02.01.14 12:59:16,101 Installer[1641]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

02.01.14 12:59:16,132 Installer[1641]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

02.01.14 12:59:16,133 Installer[1641]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.

I think this exception is thrown if I click on my hard drive’s symbol in the installer.

I have the same problem when I try to install Microsoft’s last Office update. Maybe there is a connection?

I tried several older versions of the Adobe Flash Player installer, but they didn't work as well.

Perhaps we have some kind of "Mavericks" problem here?

Any help would be highly appreciated!

Thank you very much in advance.

Kind regards

Oliver

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LEGEND ,
Jan 02, 2014 Jan 02, 2014

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The latest Flash player is 100% compatible with Mavericks. I have it and have had it since the morning Mavericks was released, with no problems in Safari, Opera, or Firefox.

The fact that you have problems installing Office updates as well, indicates you have either a disk permissions error or something went wrong with your Mavericks install.

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New Here ,
Jan 04, 2014 Jan 04, 2014

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Hello Mike,

thank you for your fast reply.

I already tried to repair permissions using the disk utility from a usb stick.

I created a new user with admin rights and tried to install flash player again without success.

Is there anything else I can do?

Reinstalling Mavericks might be an option, but not being able to repair my system and instead reinstalling it, is not what I want to do everytime I have a problem. I had Windows 95 for this 🙂

Kind regards,

Oliver

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New Here ,
Jan 04, 2014 Jan 04, 2014

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LATEST

Finally found the issue here:

https://discussions.apple.com/thread/3889562?tstart=0

Somehow a empty file /System/Library/CoreServices/ServerVersion.plist has been created.

If I understand this right this file is only needed if you use Mac OS X Server.

As suggested in the support forum I deleted the file (renamed it to _ServerVersion.plist) and after that every installation, including Adobe Flash Player and Office 2011 update worked!

Thank you very much,

Kind regards,

Oliver

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