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mickalute
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Font size wont scroll

Jan 6, 2014 10:33 PM

My font size top tab wont scroll up or down, it some times works in the side tool bar but not all the time, can somebody help?

 
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  • Currently Being Moderated
    Jan 7, 2014 3:18 AM   in reply to mickalute

    Mick,

     

    You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):

     

    1) Close down Illy and open again;

    2) Restart the computer (you may do that up to 3 times);

     

    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);

    4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);

     

    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);

     

    Even more seriously, you may:

     

    6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.

     

    http://www.adobe.com/support/contact/cscleanertool.html

     
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