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mamagiraffe05
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Program and files won't open

Jan 10, 2014 10:16 AM

I'm running Windows8 on my laptop and suddenly I can't open any pdfs or the reader program itself. I have unstalled and re-installed and it's still happening. I have also rebooted.... same thing. Please help!!

 
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  • Currently Being Moderated
    Jan 10, 2014 2:13 PM   in reply to mamagiraffe05

    Try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement.

     
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  • Currently Being Moderated
    Jan 11, 2014 8:45 PM   in reply to mamagiraffe05

    mamagiraffe05 wrote:


    I tried to copy and paste that and it didn't work.

    Paste into where?  You need to paste it into the Address Bar of Windows Explorer:

    ar_we.png

     
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  • Currently Being Moderated
    Jan 11, 2014 8:47 PM   in reply to mamagiraffe05

    If the Eula thing does not work, here are some more things you could try (sorry, more technical)...

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