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Hi
I have just had Canptivate 7 installed at work. I have used all the Captivate versions from 5. When I try to record full screen from inside a blank project (1024x768 resolution) the recording window doesnt include the task bar at the bottom. When I try to drag the recording window down it changes in size to 1024x748. I havent installed the 7 patch and i'm wondering is this a known error and will the patch fix. If I record as a simulation from scratch in full screen I dont get this issue.
thanks for any help you can provide.
Clive
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What is the screen resolution of the monitor on which you are trying to record full screen.
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1024x768
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I haven't seen or heard of this specific issue, but if you haven't as yet installed the patch you should do so anyway regardless. There's nothing to be gained from NOT installing.
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installed the patch and then created a new template and that seemed to fix
the issue. Thanks for the response to my issue I appreciate it.