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characters shows as “?”

Jan 20, 2014 7:08 PM

  1. Compile the  struct samples in FDK11










2.Open with “Framemaker11”



3.Insert characters as below in FM11


4.Some of characters shows as “?” eg1.JPG )。 Also after save and close reopen it some of the characters shows as “?” too.


Please help me solve the problem, so that we will not show “?” after reopen it.

  • Currently Being Moderated
    Jan 21, 2014 4:37 PM   in reply to shijiali

    It looks like you are relying on the legacy Symbol font. Does your generation process create a Character Format that applies that format to the text?


    It seems like it would be a lot less trouble to choose a reasonably well populated Unicode font (Arial Unicode MS if you have to), and use the Unicode code point for that symbol (u\21d0).

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  • Currently Being Moderated
    Jan 23, 2014 8:28 AM   in reply to shijiali

    With unicode aware versions of FM, you should be using the supplied unicode aware SymbolStd OTF font instead of the old non-unicode Symbol font. It is in the FrameMaker \fminit\fonts\adobe folder.

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  • Currently Being Moderated
    Jan 24, 2014 8:17 AM   in reply to shijiali

    Please note that the Character Palette shows all of the unicode glyphs that exist, however the font being used may not actually have these encoded into it.


    For example, entering the 21D line of the Character palette shows the following results for different fonts:




    For the SymbolStd font, the contained glyphs are shown in this pdf:


    Is the correct font being applied to the characters in your example? To be certain that the correct charcters have been placed in the FrameMaker document, you should highlight the ? charcter and select the File > Utilities > Hex Input...option. This will display the exact unicode value of the selected character as shown below:



    If you check the SymbolStd glyph chart, you will find that the arrow glyphs above 21d4 are not present in the font, hence he question mark is displayed when the SymbolSd font is specified. However, these same codepoints exist in the Arial Unicode MS font and are correctly displayed.


    The reason that you aree seeing the ? characters means that for the specified codepoint, the font that is being used for that specific character does not have that glyph available. Check what is defined in your paragraph and character tags applied to your content.

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