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Cannot download INDesign

Jan 24, 2014 8:02 AM

I am attempting to download the 30-day free trial of InDesign. I select the "download" option, windows prompts "Do you want to permit..." and I select yes. The download begins. A few minutes later the message: InDesign cannot download" appears. I am attempting to load the program onto a Windows 7 system. The hard drive has 2tb of memory with almost 1.5 TB remaining space. The system has 16GB of RAM. I already have a registered copy of Photoshop CS5 installed, could this be a cause? Please, someone tell me how to resolve this so that I may give this software a trail. Thanks!

 
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  • Currently Being Moderated
    Jan 24, 2014 8:35 AM   in reply to Carney52

    Earlier versions are not a factor.

     

    Try downloading the Desktop Application first, then use that to download the programs.

     
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  • Currently Being Moderated
    Jan 24, 2014 9:34 AM   in reply to Carney52

    Try a different browser? Are you using an Admin account?

     
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