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Flash Player On Mac OS X 10.8.4 [NOT WORKING]

Guest
Jan 27, 2014 Jan 27, 2014

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Dear Adobe Community,

Kindly help me resolve this issue , i just bought my Mac with OS X 10.8.4. I have installed Flash player but when i check the Installation Status it says "Not Installed" . I went over the trouble shooting guidline provided by adob help, but still the problem is not solved . see below screen shots the steps i took .

1-First i have Un-Installed all old versions of flash player [Didint have any]

2-Downloaded Adobe Flash Player 12 from http://get.adobe.com/flashplayer/

3-Installed Adobe, see below screen

Screen Shot 2014-01-27 at 2.08.21 PM.png

4-Confirmed that Allow Java & Allow all other plug-ins [Enabled]

Screen Shot 2014-01-27 at 2.10.23 PM.png

5-Went back to Adobe http://helpx.adobe.com/flash-player.html to check the status and found as you can see below not installed

Screen Shot 2014-01-27 at 2.11.06 PM.png

6-Went over the trouble shooting steps below , but still no luck

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LEGEND ,
Jan 27, 2014 Jan 27, 2014

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You've probably still got an old plugin file.

Do a complete clean install:

Spotlight search “Flash Player.plugin” (Search “This Mac” and choose "Show All in Finder")

10.jpg

Right click the Plugin and select “Open Enclosing Folder” Trash the Flash Player.plugin and flashplayer.xpt files.

11.jpg

12.jpg

Go to: [user]/Library/Preferences.

14.jpg

Note: You'll need to hold the "Option" key when you click "Go" from the Finder menu to access the [user] Library:

go.jpg

Without the "Option" key

And WITH

go-opt.jpg

Trash the Macromedia folder there.

Go to: Mac HD/Library/Application Support. Trash the Macromedia folder there.

15.jpg

Go to: Mac HD/Library/Preference Panes (not Preferences, but Preference Panes). Trash the Flash Player.prefpane file there.

16.jpg

Empty the trash.

13.jpg

Download the Flash Player (For Mac OS X) again if necessary.

1.jpg

Quit Safari and go to your downloads folder. Double click the DMG to “mount it”.

2.jpg

It will appear on your desktop and a small window will open.

3.jpg

Double click the installer. If you see a warning, click “Open” to let it run.

4.jpg

Click “I have read and agree… etc.” and click “Install”. Enter your password when asked.

5.jpg

You may see the following: click “Force Close All” if you do, and then click “Retry”.

6.jpg

The installer will run.

7.jpg

Choose your update preference, and click “Done”.

8.jpg

Open Safari again and click Safari>Preferences (Cmd+,)

19.jpg

Go to the Security tab. Make sure “Allow plug-ins” is checked.

20.jpg

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