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christiandu13
Currently Being Moderated

premiere elements 9 et youtube

Jan 31, 2014 2:49 AM

Tags: #premiere_elements_9

Bonjour,

Depuis plusieurs semaines je ne peux plus télécharger de vidéo sur Youtube avec Premiere Elements 9. Le chargement démarre et s'effectue jusqu'à 99% et le message suivant apparait alors : " une erreur liée aux services en ligne s'est produite pendant le transfert des fichiers ". J'ai essayé avec un autre compte Youtube, j'ai désinstallé et réinstallé Premiere Elements 9, j'ai nettoyé l'ordi avec l'antivirus et l'anti spyware...

Pouvez vous m'aider ?

Par avance, merci.

 

Capture-2.JPGCapture-1.JPG

 
Replies
  • Currently Being Moderated
    Jan 31, 2014 6:30 AM   in reply to christiandu13

    What is the Duration of the Video, that you are attempting to Upload to YouTube, i.e. the Duration of the Timeline?

     

    With a direct Upload, PrE has a lower limit on the Duration, than many YouTube accounts now allow. Back in PrE 9, it was even less, than it is now in PrE 12, which is still less that some accounts allow.

     

    If the direct Upload is failing, have you tried to Share the Timeline, to the H.264 YouTube Preset, and then manually Upload that file to YouTube? That will also get past a Duration limit in PrE, though, depending on your YouTube account, you might still have a limit.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Jan 31, 2014 9:47 AM   in reply to christiandu13

    christiandu13

     

    It is clear from your screenshot that the duration of your Timeline content is 8 minutes 32 seconds 15 frames well within the Premiere Elements 9.0/9.0.1 Share/Online/YouTube limit of 15 min 0.0 sec. In the YouTube bottom area what did it show for file size as well as duration of your specific project? The YouTube limit for file size is listed as 2.0 GB.

     

    In version 9.0/9.0.1, I do not see that you have a given YouTube choice (H.264 YouTube Preset) under Share/Computer/MPEG and you do not have an AVCHD choice in your version as you do in more recent versions.)

     

    Have you checked your Internet connection and Edit Menu/Preferences/Web Sharing?

     

    Trying for the export of the Timeline to a file saved to the computer hard drive and then uploaded to YouTube at the YouTube web site would seem an appropriate next step troubleshooting. I would suggest for that

     

    For a H.264.mp4 file

     

    Share

    Computer

    Mobile Phones and Players

    Apple iPod and iPhone

    iPod and iPhone High Quality

    and then customizing the Export Settings under the Advanced Button/Video Tab of the preset.

     

    If I knew your video properties I would suggest the appropriate customized Export Settings.

     

    Please let us know if you need help with any of the settings or need clarification on anything written.

     

    Thank you.

     

    ATR

     
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  • Currently Being Moderated
    Feb 1, 2014 4:44 PM   in reply to christiandu13

    christiandu13

     

    Thank you for the reply.

     

    Did you try the export of your Timeline content to a file, followed by the upload of that file to YouTube at the YouTube web site? Did that fail also?

     

    Do you have installation files or disc for Premere Elements 9? If so, do you want to consider an uninstall, ccleaner run through of the computer, reinstall?

    http://www.piriform.com/ccleaner

     

    We could also try deleting the settings file

    Users

    Owner

    AppData

    Roaming

    Adobe Folder

    Premiere Elements Folder

    9.0 Folder

    In the 9.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then you delete the whole 9.0 Folder in which the Adobe Premiere Elements Prefs file exists. (If you try this, please follow the path exactly since there are opportunities to get detoured if you do not.)

     

    Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the complete path.

     

    When last we wrote, the above did not seem likely candidates to include in the troubleshooting, but it is worth giving them a try at this point.

     

    Since you wrote that the upload to YouTube is working with Premiere Elements 9.0/9.0.1 on another computer, I would ask "What are the significant differences that you see in the two computers, one where the feature works and the one where the feature does not work?"

     

    Looking forward to learning of your progress.

     

    Thank you.

     

    ATR

     
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  • Currently Being Moderated
    Feb 2, 2014 5:03 PM   in reply to christiandu13

    christiandu13

     

    Thanks for the follow up. Sorry the news is not better.

     

    Have you double checked to make sure that antivirus and firewalls are not factors in the issue? What antivirus program do you use? If McAfee, there have been recent problems with it and Premiere Elements? But, remind me, at this time, is the upload to YouTube the only issue that you are having with Premiere Elements 9.0/9.0.1 and the 12 tryout?

     

    Please let us know how you do with your latest troubleshooting plan.

     

    After that we will think about this some more.

     

    Thanks.

     

    ATR

     
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