Invalid serial number for Photoshop Elements 12 trial upgrade.

[Studioman185]

I originally installed Photoshop Elements 12 as a trial version. Then I purchased the product, received an Order Number and a Serial Number. In the Photoshop Elements "Welcome Screen" that appears on start up, I clicked the "License this product" button and was seemingly logged in to my Adobe ID account and was presented with a serial number form to fill out. After entering the serial number several times correctly, it still gives me an error message saying the serial# is invalid for Photoshop Elements.

Next step for a solution?

[kglad]

http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html

[hatstead]

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