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Framemaker 12 Unstructured mode crashes when trying to print a Book

Feb 5, 2014 5:47 PM

Tags: #framemaker_12 #crash_on_print_book

I am running FrameMaker 12 in Unstructured mode.

When I try to print a book (Unstructured) to a Postscript file, FrameMaker 12 crashes.

 

 

 

I can print a individual FrameMaker document (Unstructured) with no problems.

 

 

 

This behaves like the same FrameMaker 11 (Unstructured mode) printing problem that was fixed by patch 11.0.1.

 

 

 

Any ideas?

Will there be a patch to fix this problem in FrameMaker 12?

 
Replies
  • Currently Being Moderated
    Feb 5, 2014 7:17 PM   in reply to CC_InfoDev

    I've tested this with several books and I don't get a crash - it works as expected in my FM12 configuration (TCS5 version).

     

    1. Have you opened all of the files in the book first?

    2. Is this a book converted from an earlier version of FM?

    3. Have you tried either a  MIF-wash of the book or re-creating the book file?

    4. Dos it crash for all books or just one particular one?

    5. Does it work in Structured mode without a crash on the same book file?

     
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  • Currently Being Moderated
    Feb 6, 2014 6:34 AM   in reply to CC_InfoDev

    I also have the same problem and remember it from the FM11 release. I do not have the complete TCS5 suite, just FM12 and Acrobat X Pro.

     

    I've opened/converted 3 FM11 unstructured books to FM12 and get the same Print Book crash on all 3 books. ALL of the individual files in each book print correctly. Creating a new book and using the same files also causes the same crash. Selecting a group of files in a book and running Print Selected Files also crashes FM12.

     

    The crash happens before the Print Book dialog box appears. I'm also noticing that the two files in the book are not automatically selected during the Print Book command. On FM11 all of the files are correctly selected.  

     

    The Save As PDF with the Book selected works correctly. It's a little funny, because for years we all have been saying, "Don't use Save As PDF, print to postscript" 

     
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  • Currently Being Moderated
    Feb 6, 2014 7:30 AM   in reply to Tom_Schenck

    Tom,

     

    Can you verify that using Structured mode works properly, i.e. doesn't crash FM when printing a book?

     

    FWIW, the SaveAsPDF function has been substantially improved over the last few releases and is the recommended route for creating PDFs. You just have to ensure that the AdobePDF printer instance is set as you default for the FM session. Use the Sundorne SetPrint utility to guarantee this (see: http://sundorne.com/FrameMaker/Freeware/setPrint.htm).

     
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  • Currently Being Moderated
    Feb 6, 2014 8:15 AM   in reply to Arnis Gubins

    Arnis,

    Yes it works correctly in Structured mode.

    Thanks for the help!!

     
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  • Currently Being Moderated
    Feb 6, 2014 6:38 PM   in reply to CC_InfoDev

    Thank you for confirming the behaviour with structured FM. This is appears to be the same gremlin that crept in at the start of the FM11 release and has been reported to Adobe in India.

     

    Q: Why do you need to produce postscript file from FM12? The SaveAsPDF option is very stable nowadays and is the recommended route for creating PDFs. If you still need postscript for a device from the last century, then it is recommended to create the ps file from the PDF using Acrobat.

     
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