I am trying to redeem a redemption code for school-issued Adobe Creative Cloud, but it tells me the code has already been redeemed.
I only installed it on one office computer---Can't it be used on two?
And, either way, the computer I installed it on was destroyed in a water main break on 1/15. Can I re-download the program?
Thank you. But the first link explains the redeeming process, which tells me I've already redeemed the code.
The second link sends me to a page with all of the programs, but they are just trials. If I've already redeemed, is there a link or area somewhere where I can download again?
do you have a cc subscription?
if yes, sign in to the link in message 4 using the adobe id you used to obtain your cc subscription.
if no, contact adobe support, http://www.adobe.com/support/chat/ivrchat.html