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I am trying to redeem a redemption code for school-issued Adobe Creative Cloud, but it tells me the code has already been redeemed.
I only installed it on one office computer---Can't it be used on two?
And, either way, the computer I installed it on was destroyed in a water main break on 1/15. Can I re-download the program?
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you can install and activate on 2 but you can't redeem more than once. ie, use the previously redeemed serial number to install and activate on your 2 computers.
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How do I do that?
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sign into your account using your 2nd computer and start downloading, https://creative.adobe.com/
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Thank you. But the first link explains the redeeming process, which tells me I've already redeemed the code.
The second link sends me to a page with all of the programs, but they are just trials. If I've already redeemed, is there a link or area somewhere where I can download again?
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do you have a cc subscription?
if yes, sign in to the link in message 4 using the adobe id you used to obtain your cc subscription.
if no, contact adobe support, http://www.adobe.com/support/chat/ivrchat.html
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Try this to redeem your code -
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html