Skip navigation
b_mohr
Currently Being Moderated

Photoshop Elements 9 - Activation limit reached, but other computer burnt up

Feb 11, 2014 2:54 PM

Tags: #to #unable #limit #activation #deactivate #reached

My last laptop burst into flames, and therefore I cannot "deactivate" that license. I installed Adobe on my new computer, but it just gives me the message that I have to deactivate another license.  The computer that burnt up was the only license I ever activated.  I still have the original disks, but I cannot use the program that I bought and paid for.  Certainly there must be some way to notify Adobe that the other computer can never run the program again, and get access to my program.  I cannot be the only person who ever had a computer stop working without first being able to deactivate a license. 

 
Replies

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points