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-PPro Information FAQ http://forums.adobe.com/message/4200840
What you describe MAY be a problem with your graphics adapter driver
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Graphic card is NVIDIA GeForce GTX 770M. 332.21 driver is showing up to date, from thier site.
Computer ASUS G750JX-RB71
(Copied a pasted computer info)
17.3 Full HD (1920x1080) LED Backlit 72% NTSC Color Gamut Matte LCD (LP173WF1-TLB3)
nVIDIA GeForce GTX 770M 192bit w/3.0GB GDDR5
Intel Core i7-4700HQ (2.4~3.4GHz) w/6M L3 Cache - 4 Cores - 8 Threads32GB (4x8GB) DDR3/1600 Dual Channel Memory - Windows 8 or Windows 7 Pro / Ult.
What version of Premiere do you have installed? Also, have you checked if you see the lines when in Software mode? If so I would recommend rolling back to a previous driver and see if you still have the same problem.
Just installed last weds. I would think, it's the latest. Don't know what you mean by Software Mode. I should be able to work with XAVC 4K since the big update a while back? (knew about update from editor friend)
By Software mode, I mean enabling the Software renderer opposed to the GPU (CUDA).
You can do this by going to File> Project Settings> General
Under Video Rendering and Play, choose Software rendering.