Skip navigation
tech-comm-mgr
Currently Being Moderated

FrameMaker crash

Feb 21, 2014 5:55 AM

Why does FrameMaker 12 crash sometimes when saving a file to PDF? Had this trouble with FM 11, too.

 
Replies
  • Currently Being Moderated
    Feb 21, 2014 7:02 AM   in reply to tech-comm-mgr

    Does it crash when you Print to the Adobe printer instance instead of using

    SaveAs PDF?

    Is the Adobe printer set as your system default?

     

    And finally, what is your environment? OS / RAM / file location / any other

    bits and pieces?

     

    Art Campbell

              art.campbell@gmail.com

      "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

                                                          No disclaimers apply.

                                                                   DoD 358

     

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 21, 2014 9:04 AM   in reply to tech-comm-mgr

    As Art asks, can you provide some more details on this? Was an FM log file generated for the crash? Have you sent that to fmerror@adobe.com to let the enginers know about your issue? Is there a log file produced from Distiller during the processing or does FM crash before the process gets to that stage? Is there a .tps file created? What jobotions are you specifying for the PDF creation? etc.

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 21, 2014 7:03 PM   in reply to tech-comm-mgr

    Well, that's a nice .sig, but it doesn't answer any of the questions, Rocky.

     

    Art Campbell

              art.campbell@gmail.com

      "... In my opinion, there's nothing in this world beats a '52 Vincent and

    a redheaded girl." -- Richard Thompson

                                                          No disclaimers apply.

                                                                   DoD 358

     

    I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

     
    |
    Mark as:
  • Currently Being Moderated
    Feb 24, 2014 6:12 AM   in reply to tech-comm-mgr

    We’re all assuming you’ve loaded the FM12 update that just came out to fix the book to PDF crash issue?

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points