I have been using L/R4 with all it's updates for some time every thing was working well, but a few days ago I noticed that every time I open the MAP MODULE the system would crash, I changed all the setings with the cataloge as suggested but in vain. I desidet to re-install L/R4 same story. And not only that but I can't seam to update to 4.4 (unknown network error) even after finishing the process to register again.
I can understand the the logistics that can't have a 1 on 1 standing by to help for every problem that occurs but I have not have been very happy about the feed back so far. Hope all works out.
What operating system are you running?
What kind of crash? Does just LR die or your whole computer go down? What kind of error message are you getting?
To get LR 4.4, try going here:
Hi P. Anderson
Thank you for the promt reply, Win 7 SP 1 64 BIT,
Message for the map module crash is: Adobe Photoshop Lightroom 64-bit has stopped working Aproblem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
And for the update to 4.4 is: Lightroom_4_LSII_WIN_4_4.exeUnknown network error. http://download.adobe.com/pub/adobe/lightroom/win/4.x/lightroom_4_LS11 _win_4_4.exe
I deactivated AVAST incase the firewall was not allowing the update but nothing there. I have used Mozzilla Firefox and Chrome but no difference.
The download works for me under Firefox. Are you having trouble with any other downloads?
The map module needs internet access, so the two problems may be connected.
Have you tried trashing your Preferences file? Sometimes that fixes strange problems. See here:
Hi again Hal
Concerning the update after traying continusely all day somehow the download of 4.4 was not interupted and did finalize through Chrome.
Now your suggestion with the preference file is quite a job, I will nevertheless, do my best to see if it works.
Your feedback is highly appreciated