This just started to happen, not sure why. I don't assign or use keywords. It does it on all albums. I made new albums and it did not work, even on the new albums. There was one album that did not have the problem, but when I tried to transfer an afftected album's files to it, it developed the problem. I reset the preferences in both Organizer and Editor, and that did not help. It prevents me from moving files out of as well as into albums. Any ideas on what caused this and what I can do about it? Thanks for any help.
It looks like a PSE12 bug when working with converted catalogs of previous versions.
The recommended workaround is to create a new 'dummy' album and move your pictures there. After that, you should be able to work normally with the right albums, and delete the dummy album.
Thanks for the reply. I forgot to mention that I was using PSE10 on Windows 7, but I understand that is a procedure that has worked for most versions. I did try that, and it didn't work for me, but I'll try it again. I have about 500 files in that album, I wonder if I've reached some kind of limit on the number of files in an album? Thanks again.
I tried it again, and no joy. I now get two different error dialogs. When I try to remove an item, instead of the keyword error, I get "error removing items from album," and when I try to reorder items in the album, I get "error reordering items in album," but it will still let me reorder the item --yet. This is going from not so good, to really bad. Is there anything else I can try that might correct this issue? Thanks
Since this is not the PSE12 albums bug, I would try creating a new album. From the old album, select all items and assign them to the new one.
Does it work and if not, at what stage is there an error ?
Ok, I set up a new album, went to the old one, did a control A to select all files, assigned the new album to the selected files in the old one, and immediately got the keyword error dialog. I also noticed that when I opened the old album, the files that I thought I was able to reorder last time were back to where they were, so I can’t reorder at this point either. Any other suggestions I can try? I’m starting to get a bit desperate at this point –I was hoping I could finalize the old album in order to print it out soon. Thanks
Did you try to 'repair' from the catalog manager ?
You say you are not using keywords. Keep in mind that the main difference with using a common keyword or creating an album is the ability to sort your pictures. It would be useful to see if you can assign a common keyword to the items of a faulty album. That would help understand the problem.
K J 27 wrote:
I can assign and remove keywords with no problem. I have not tried to repair the catalog for fear that I’d screw something else up.
Good news. There is no risk with repairing the catalog and that is generally the first thing to do when something goes wrong.
Note that if you want to be safe before doing a major change in the catalog, you always can duplicate your catalog folder (location : Menu Help / system info).
Now, slight change to my former suggestion. Apply a common keyword to all the items of a corrupted album. Deselect the album, and create a new one. Without any album selected, select all the items with the common keyword and move them to the new empty album. You'll lose any custom album sort order, but the new album should be ok.
That did not work. I’ve got 500 files in that album, so I renamed them with a common name + consecutive number so I could retain my order. Then I established a unique keyword and assigned it to all files in the album. I got out of that album and selected the files with the unique keyword. Then I tried to assign them to the new album, but I got the keyword error message again. I guess I could try it again, but first delete the old album, and the other affected albums, before I assign the keyword grouping to the new album.
A last try:
- what if you try to move the pictures with the common keyword (no album selected) to a new subfolder via the organizer,
- delete them from the catalog
- delete the catalog itself
- and re-import them ?
There is clearly something wrong with 'normal' or new albums as well in your case.
Your experience shows that the problem is not only in some albums, it's linked to the catalog itself. If you can create a new catalog and reimport the files of your test album and work normally, then you can test that other catalogs are ok. Otherwise, if all catalogs have the same problems, it's linked to the organizer itself, but I doubt it since you have already deleted the organizer prefs (the psa.prf and status in your 'Roaming' folder).
I have found that sometimes, using a newer version of Elements (a trial one if you want) and converting the catalog can solve problems; but on the other hand, PSE12 has new problems with converted catalogs... Also, the backup and restore process probably can't help because the catalog database is just copied, not converted.
What you have done with your test albums means that any meaningful organization is safely stored into the files metadata section, so that you can recover it in other PSE versions, Lightroom, Windows explorer or many organizing softwares. Of course with a large number of albums, that looks like a huge job.
I think I’m back to normal. Thank you very much for your help. I did the keyword thing, and that helped get things organized, but I spent the afternoon assigning unique date-time groups to the files so that I could sort them better when they were in a keyword group. I sorted them as a keyword, and then totally deleted all of the albums that were misbehaving. I then created a new album and assigned all of the files to the new album. That did not work. Same error message. Then I decided to repair the catalog as you suggested, and when I started over with the procedure, it seemed to work; however, when I assigned the files to the new album, I did it a few at a time, and sure enough, towards the end, there was one file that, when I tried to assign it to the new album caused the error to occur. I clicked OK on the error dialog and quickly deleted the file. It appears that all of this problem was caused by one file out of 500 that was somehow corrupted. I think it was a file I used for a panorama the day before. But anyway, thanks a lot, I appreciate your assistance.