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Printed_Documentation Crashes

New Here ,
Mar 20, 2014 Mar 20, 2014

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Selecting Printed_Documenatation crashes more than half the time in RoboHelp 10.

There are two messages saying that RoboHelp has crashed and needs to close.

Problem Event Name:APPCRASH
  Application Name:RoboHTML.exe
  Application Version:10.0.0.287
  Application Timestamp:4ff35b9d
  Fault Module Name:OLEAUT32.dll
  Fault Module Version:6.1.7601.17676

Problem Event Name:APPCRASH
  Application Name:RoboHTML.exe
  Application Version:10.0.0.287
  Application Timestamp:4ff35b9d
  Fault Module Name:ntdll.dll
  Fault Module Version:6.1.7601.18247

This happens when double clicking on Printed_Documenatation or right clicking and selecting Properties.

Sometimes it works, there seems to be no pattern though.

Tried multple projects including the sample projects.

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New Here ,
Mar 21, 2014 Mar 21, 2014

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And here's the solution!

Adobe Acrobat Professional 8 was also installed on the machine. Uninstalled it and Robohelp no longer crashed while using the Print_Documentation feature.

Interestingly I reinstall Adobe Pro 8 and Robohelp continued to work.

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